1. Introduction

Actor Insights ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Services:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect the following personal information:

• Contact information (name, email address, phone number)
• Account credentials (username, password)
• Profile information (actor details, skills, experience, physical attributes)
• Payment information (processed through our secure payment processors)
• Communication data (messages, feedback, support inquiries)

2.2 Audition Information

We collect information related to your auditions, including:

• Scripts and audition materials you upload
• Audition details (project title, role, casting director information)
• Notes and feedback about auditions

2.3 Usage Data

We automatically collect certain information about how you access and use our Services, including:

• Device information (device type, operating system, browser type)
• Log data (IP address, access times, pages viewed)
• Location data (general location based on IP address)
• User activity (features used, interactions with our Services)

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Providing and Improving Our Services

• Delivering AI-powered insights for your auditions
• Managing your account and providing customer support
• Processing payments and fulfilling orders
• Improving and personalizing our Services
• Developing new features and offerings

3.2 Communications

• Sending administrative messages (account notifications, updates)
• Responding to your inquiries and support requests
• Sending marketing communications (with your consent)
• Providing information about new features or services

3.3 Analytics and Research

• Monitoring and analyzing usage patterns and trends
• Evaluating and improving the effectiveness of our Services
• Conducting research to enhance our AI algorithms
• Generating aggregated, non-identifying insights about actors and auditions

3.4 Legal and Security Purposes

• Protecting the security and integrity of our Services
• Detecting and preventing fraud or unauthorized activities
• Enforcing our Terms of Service and other agreements
• Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and data storage providers
• Payment processors
• Analytics partners
• Customer support services

These service providers are contractually bound to use your data only for the purpose of providing services to us and in accordance with this Privacy Policy.

4.2 Business Transfers

If Actor Insights is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Protection of Rights

We may disclose your information when we believe in good faith that disclosure is necessary to protect our rights, enforce our Terms of Service, investigate fraud, or protect the safety of our users or others.

5. Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Some of the security measures we employ include:

• Data encryption for sensitive information
• Secure access controls and authentication mechanisms
• Regular security assessments and testing
• Employee training on data security practices

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining how long to retain your data, we consider:

• The duration of your relationship with Actor Insights
• Our legal obligations
• The development and improvement of our Services
• The potential for disputes related to our Services

You may request deletion of your account and associated data at any time, subject to our legal and legitimate business requirements to retain certain information.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal information
• Correction: The right to request correction of inaccurate information
• Deletion: The right to request deletion of your personal information
• Restriction: The right to request restriction of processing of your data
• Data Portability: The right to receive your data in a structured, commonly used format
• Objection: The right to object to processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. International Data Transfers

Actor Insights is based in the United States, and your information may be transferred to, stored, or processed in the United States or other countries where our service providers are located. These countries may have data protection laws that are different from those in your country.

By using our Services, you consent to the transfer of your information to countries outside your country of residence, including the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@actorinsights.com

Postal Address:
Actor Insights
1930 Village Center Cir. #32995
Las Vegas, NV 89134
United States